Where did quality go?

I've been noticing that I can't get anything done well lately. Had a flat over the weekend and had to go to a tire store and buy some skins. I had to re balance them at work that week. Bought a dishwasher from Sears a while back. Nine hundred bucks and eight months later the motor went out. Warranty fixed it and eight months later.... you got it; the motor again. This time no warranty. Thanks Sears and Whirlpool for a great product. Next time it will be Bosh or someone else.
So we decide to put concrete under our deck instead of using decorative rock. So we got a couple of estimates and took one. Big company with five crews. Work is short so the price was good, and I was excited to get this done. Tom C was in the business of finishing concrete and doing masonry work for near ten years so I wasn't too concerned about the job. Slam Dunk; right? So after waiting a week we got a team of Mexicans with a truck load of trash that came to prep the site.They needed to put some fill down to build up the site. I had a pile of sand clay mix for that purpose at the side of the driveway. Next to their truck. After much leveling and such they needed product. Run up to the pile and get some right? NO! Lets instead take it out from behind the retaining wall next to the site of the slab! Ohh and we need more so we'll get some by digging a hole in the side of a small hill near by! Thus moving the dirt that I had put down over many hot days, compacting and seeding. Stay tuned for the conclusion of Where'd the yard go?